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Predictive Dialing Systems, Outbound and
Inbound Systems, Automated
Dialing, Virtual Agents, Virtual
Collectors, Interactive Messaging, Audio
Recording, Custom Telephony Software,
Collection Software and
Telephony
Integration are but a few of the products we offer.
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Dedicated to the industry for 17 years, innovator ACCESS! developed both the first PC LAN based dialer and the first cross-platform real-time integrated dialer for collectors. This open-ended architecture makes predictive dialing simple-to-use and affordable for a wide range of call center applications.
Since
1991 ACCESS! has been a leader in developing call center
solutions. ACCESS! pioneered and perfected the distributed network solution
for predictive dialing-utilizing PC workstations connected via local area
network. This open-ended architecture makes predictive dialing simple-to-use
and affordable for a wide range of call center applications. The ACCESS!
user group is the driving force in providing direction to continuing
development efforts and assuring a dynamic, user-oriented focus to the
company. Industries represented include collections, hospitals,
telemarketing service bureaus, fund raising, home improvements, mortgage
lending, software marketing, videocassette sales, subscripting services,
security systems, cable television, and many others.
The
ACCESS! Vision
The ACCESS! vision is to provide complete integrated voice-data
solutions for all computer/telephony applications. The corporate direction
is to achieve these goals by dedication to the needs of our customers and
continued excellence in product development and customer service.
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